For events/productions being held at Compass Theatre please view their independent ticket conditions.

Please note that DK proDuKtions Ltd Weekend Workshops hold their own booking conditions. These are made available when booking.

For events/productions not being held at Compass Theatre: 

BOX OFFICE

We have a voicemail facility for our customers to leave a message when an attendant is not available. We will return your call as soon as possible.

BOOKING ONLINE

Our online booking system for ticketed and non ticketed events will take you through to our secure payment process for your order to be paid for securely by credit or debit card and an email confirmation will be sent to you. 

When booking tickets online for a seated event our system will allocate the best available seats for your chosen date. Your tickets will be held for you to collect from the venue on the day of the event. Please note ticket collection is available 45 minutes prior to the event. 

All bookings are subject to a £1.50 per booking fee.

PAYMENT OPTIONS

We are accept cash and the following cards at our Maidenhead and Slough venues. For Compass Theatre payment options please click here


    

TICKET LOSS / EXCHANGE

Tickets are not refundable unless an event is cancelled.

CANCELLATION

Should it be necessary to cancel or stop a performance on account of epidemic, national crisis, or any other circumstances over which DK proDuKtions Ltd has no control, such as; Royal Demise, National Mourning, calamity, fire, epidemic, war, public demonstration and strikes, tickets cannot be exchanged or refunded.

ADMISSION

Latecomers may not be admitted until a suitable break or interval in the event. The Production Management has the right to refuse admission.

ALTERATIONS

Whilst every effort will be made to avoid it,  the Theatre Management has the right to alter or vary artists or events as necessary without notice.

YOUR DETAILS

When you book tickets, we ask for your contact details so we can let you know if there are any unforeseen changes to an event or your booking.

We may then send information about forthcoming shows, either by post or email. Customers have the right to refuse this option.

LAP TICKETS

At appropriate events a limited number of babies under 18 months can be admitted with a free lap ticket, this can be selected when booking online, or by calling our Box Office.

WHEELCHAIR BOOKING

If you require wheelchair access do not book tickets using our online booking system, please call us on 01628 605981