For events/productions being held at Compass Theatre please view their independent ticket conditions.
Please note that DK proDuKtions Ltd Weekend Workshops hold their own booking conditions. These are made available when booking.
For events/productions not being held at Compass Theatre:
BOX OFFICE
We have a voicemail facility for our customers to leave a message when an attendant is not available. We will return your call as soon as possible.
BOOKING ONLINE
PAYMENT OPTIONS
TICKET LOSS / EXCHANGE
Tickets are not refundable unless an event is cancelled.
CANCELLATION
Should it be necessary to cancel or stop a performance on account of epidemic, national crisis, or any other circumstances over which DK proDuKtions Ltd has no control, such as; Royal Demise, National Mourning, calamity, fire, epidemic, war, public demonstration and strikes, tickets cannot be exchanged or refunded.
ADMISSION
Latecomers may not be admitted until a suitable break or interval in the event. The Production Management has the right to refuse admission.
ALTERATIONS
Whilst every effort will be made to avoid it, the Theatre Management has the right to alter or vary artists or events as necessary without notice.
YOUR DETAILS
When you book tickets, we ask for your contact details so we can let you know if there are any unforeseen changes to an event or your booking.
We may then send information about forthcoming shows, either by post or email. Customers have the right to refuse this option.
LAP TICKETS
At appropriate events a limited number of babies under 18 months can be admitted with a free lap ticket, this can be selected when booking online, or by calling our Box Office.
